Browse Books: Business & Economics / Customer Relations

The Fine Print: How Big Companies Use
The Fine Print: How Big Companies Use "Plain English" to Rob You Blind (Hardcover)
By David Cay Johnston
$27.95
On Our Shelves Now as of 24 Hours Ago
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute, Theodore Kinni
$24.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Special Order -- These books can be hard for us to get
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
Backordered. There will likely be a delay in getting this book
Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback)
By Tony Hsieh
$17.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)
By Pat Flynn
$24.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
7L: The Seven Levels of Communication: Go from Relationships to Referrals Cover Image
7L: The Seven Levels of Communication: Go from Relationships to Referrals (Paperback)
By Michael J. Maher
$16.95
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Como Construir Una Storybrand Cover Image
Como Construir Una Storybrand (Paperback)
By Donald Miller
$15.95
Backordered. There will likely be a delay in getting this book
Itil Foundation, Itil 4 Edition Cover Image
Itil Foundation, Itil 4 Edition (Paperback)
By Axelos
$84.50
Backordered. There will likely be a delay in getting this book
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback)
By Micah Solomon, Herve Humler (Foreword by)
$17.95
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best

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