Browse Books: Business & Economics / Customer Relations

The Fine Print: How Big Companies Use
The Fine Print: How Big Companies Use "Plain English" to Rob You Blind (Hardcover)
By David Cay Johnston
$27.95
On Our Shelves Now as of 24 Hours Ago
Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Raving Fans: A Revolutionary Approach To Customer Service Cover Image
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)
By Ken Blanchard, Sheldon Bowles
$23.99
Special Order -- These books can be hard for us to get
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)
By Pat Flynn
$24.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.00
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By Theodore Kinni, The Disney Institute
$24.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Como Construir Una Storybrand Cover Image
Como Construir Una Storybrand (Paperback)
By Donald Miller
$15.95
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$25.99
We can usually get this book in 3 to 5 days, except during a pandemic. We are doing our best
Customer Experience Management: How to Design, Integrate, Measure and Lead Cover Image
Customer Experience Management: How to Design, Integrate, Measure and Lead (Paperback)
By Nihat Tavsan, Can Erdem
$27.50
Backordered. There will likely be a delay in getting this book

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